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News from the platform.
Product updates, engineering stories and where Plenix is heading — written by the team building it.
Plenix 2026.10.13 — Quotes for one-off purchases
CRM → Quotes is now a working page for pricing a single purchase, like a router, a PC or an install. It has numbered quotes, VAT on every line, approval in the customer portal, and one-click conversion to an invoice.
Plenix 2026.10.11 — Proposals and quotes on your own letterhead
Proposals and quotes now carry your logo, letterhead, accent colour and footer: in the proposal email, in your customer portal and on a new printable copy you can save as a PDF.
Plenix 2026.10.2 — Account managers, automatic ticket requesters and clearer SLAs
Give every client a named account manager and see each person's book of clients. Tickets from email, the portal, the device agent and the chatbot now add their requester and CRM contact automatically. SLA timers on business-hours policies are easier to read, and security alert routing is easier to set up.
Plenix 2026.10.1 — Leads Hub: find, research and win new customers inside Plenix
Leads Hub arrives on Enterprise: discover companies that fit your ideal customer, research them, reach out with multi-channel sequences and designed emails, and see which campaigns turn into revenue. Basic lead tools on every plan get web-form capture, CSV import and explainable scoring.