โ† All solutionsยทIT MANAGEMENT SOFTWARE: HELP DESK, RMM & ASSET TRACKING

IT management software for the team that keeps everyone else working.

A help desk, device monitoring, patching, remote access, asset and software inventory and a password vault, in one console.

WHAT CHANGES

The problems it takes away.

A different console for everything

Tickets, devices, patches, scripts and passwords live together, so the device a ticket is about is one click away.

Finding out from users

The agent for Windows, macOS and Linux reports health continuously, and alerts open tickets before anyone calls.

Patching and fixes by hand

Patch policies, a script library and automations apply fixes across groups of devices on a schedule.

Passwords in a spreadsheet

An encrypted vault with access control, password health checks and share links that expire.

WHAT YOU GET

The modules that matter here.

Each one shares the same customers, people and records as the rest. The badge shows the plan it starts on.

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Service Desk & Ticketing

Help Desk & Ticketing Software

SLA-driven tickets that resolve faster and bill automatically.

STARTER PLAN
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Device Monitoring & RMM

RMM Software: Remote Monitoring & Management

Real-time visibility across every device you manage โ€” alerts, patches, remote access.

BUSINESS PLAN
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Credentials Vault

Business Password Manager & Credentials Vault

An encrypted password vault for every client โ€” with password health, smart views and secure share links.

ENTERPRISE PLAN
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Managed Print Services

Printer Monitoring & Managed Print Software

Meter readings in, toner out, invoices raised โ€” the whole MPS contract, automated.

ENTERPRISE PLAN
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Security (EDR/XDR & Firewall)

Endpoint Security: EDR, XDR & Firewall

Endpoint protection and firewall management, billed per device, for the fleet you're already monitoring.

BUSINESS PLAN
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Inventory & Purchasing

Inventory & Stock Management Software

Stock, assets, and vendors โ€” from purchase request to delivery.

BUSINESS PLAN
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Document Management

Document Management Software (SharePoint Alternative)

SharePoint-style document vault with version control, team folders, and secure sharing.

BUSINESS PLAN
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Dark Web Monitoring

Dark Web Monitoring for Business

Continuous credential-exposure monitoring for every domain and mailbox you protect.

ENTERPRISE PLAN
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Automation & Workflow

Workflow Automation Software

If-this-then-that across every module โ€” no Zapier, no middleware, no code.

PROFESSIONAL PLAN
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AI Autonomy

AI Automation for Tickets & Operations

AI that acts โ€” classifies tickets, runs diagnostics, and takes approved actions.

ENTERPRISE PLAN

Questions, answered.

What is RMM software?

Remote monitoring and management software installs a small agent on each computer so IT can see its health, apply patches, run scripts and connect remotely. In Plenix Cloud it is built into the same platform as the help desk.

Which operating systems does the agent support?

Windows, macOS and Linux.

Can it monitor printers?

Yes. Printer monitoring tracks page counts, toner levels and faults, and can raise supplies orders and bill print usage.

IT Management Software: Help Desk, RMM & Asset Tracking | Plenix Cloud