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CRM & SalesCRM Software & Sales Pipeline

Full sales pipeline — from first contact to signed contract.

Manage every client relationship from one place. Track companies, contacts, deals, and campaigns. Proposals go out as branded PDFs and come back as accepted contracts — automatically.

6
Sub-modules
6
Module integrations
37
Features

SUB-MODULES

Everything inside CRM & Sales.

🏢

Companies & Contacts

A full company record with contacts, assets, activity timeline, and notes all in one view.

  • ✓Company profiles with custom fields
  • ✓Contact records with role & communication history
  • ✓Activity timeline (calls, emails, meetings, tickets)
  • ✓Company assets linked directly to service desk
  • ✓Merge duplicate records
  • ✓Company enrichment from domain
📊

Deals & Pipeline

A sales hub with Kanban, table, forecast and insights views, where every figure opens the deals behind it.

  • ✓Drag-and-drop deal stages
  • ✓Probability-weighted forecast by month
  • ✓Win rate, sales cycle and stage conversion
  • ✓Lost reason tracking
  • ✓Overdue, closing-soon and stalled deal panels
  • ✓Bulk stage, owner and close-date changes
🎯

Leads & Campaigns

Capture leads from web forms, enrich them, and run targeted campaigns.

  • ✓Web form lead capture (embeddable)
  • ✓CSV / Excel lead import with duplicate matching
  • ✓Explainable automatic lead scoring
  • ✓Lead-to-deal conversion
  • ✓Email campaigns with open/click tracking
  • ✓Campaign ROI reporting
  • ✓Lead source attribution
🧭

Leads Hub (Enterprise)

AI lead discovery: describe your ideal customer and Leads Hub finds matching companies from the UK company register and your own data, with GDPR/PECR guardrails built in.

  • ✓Ideal-customer profiles with smart suggestions
  • ✓Unlimited company search — only contact reveals use credits
  • ✓Website research and buying-signal monitors
  • ✓Prospect accounts that flow straight into CRM leads
  • ✓Lawful-basis and suppression checks on every contact
  • ✓Credit top-ups when you need more
📄

Proposals

Build branded proposals with line items, terms, and e-signature — all from within the CRM.

  • ✓Drag-and-drop proposal builder
  • ✓Line item library
  • ✓PDF generation & branded templates
  • ✓Client approval portal (no login needed)
  • ✓E-signature & audit trail (Business+)
  • ✓Auto-convert accepted proposal to invoice
📈

Analytics & Reports

Sales performance dashboards with pipeline health, win rates, and rep activity.

  • ✓Win/loss analysis
  • ✓Pipeline velocity metrics
  • ✓Campaign performance
  • ✓Lead source reporting
  • ✓Quota vs actual tracking
  • ✓Exportable CSV & PDF reports

REAL-WORLD WORKFLOWS

See it in action.

LIVE FLOW

Lead → Won Deal → Invoice

From web form to paid invoice without touching five tools.

1
Lead FormsLead captured

Visitor fills in web form → CRM lead created automatically

2
CRMLead qualified

Sales rep qualifies lead → converts to a deal in the pipeline

3
CRMProposal sent

Branded proposal built in CRM and sent to client portal

4
CRMDeal marked Won

Client e-signs proposal → deal status flips to Won

5
BillingInvoice auto-created

Invoice generated from proposal line items, sent to client

LIVE FLOW

Campaign → Contact → Activity

Email campaigns that feed directly back into contact records.

1
CRMCampaign created

Marketing campaign set up with target contact segment

2
CRMEmails sent

Campaign emails dispatched with tracking pixels

3
CRMOpens logged

Opens and clicks logged as activities on each contact record

4
CRMHot lead flagged

Contacts who click are auto-tagged as hot leads for follow-up

QUESTIONS

CRM & Sales, answered.

What is Plenix Cloud CRM & Sales?

Manage every client relationship from one place. Track companies, contacts, deals, and campaigns. Proposals go out as branded PDFs and come back as accepted contracts — automatically.

What does CRM & Sales include?

CRM & Sales covers Companies & Contacts, Deals & Pipeline, Leads & Campaigns, Leads Hub (Enterprise), Proposals, Analytics & Reports. A full company record with contacts, assets, activity timeline, and notes all in one view.

Which Plenix Cloud plan includes CRM & Sales?

CRM & Sales is included in every Plenix Cloud plan, starting with Starter. See the pricing page for current prices.

Does CRM & Sales work with the rest of the business?

Yes. CRM & Sales runs on the same database as every other Plenix Cloud module, so it shares records with Billing, Ticketing, ERP & Projects, Customer Success, Documents, Calendar without exports, imports or third-party connectors.

CRM Software & Sales Pipeline — CRM & Sales | Plenix Cloud