Run the service desk, monitor and patch every client device, bill contracts and keep the accounts, without a PSA, an RMM and a documentation tool that barely talk to each other.
WHAT CHANGES
An alert becomes a ticket on the right client, with the device, its history and its credentials attached, because it is all one system.
Time on tickets and projects, contract hours and device counts flow into invoices, so nothing delivered goes uncharged.
Credentials, documents, network maps, IP addresses and assets are stored per client.
A flat plan price that includes device seats, with a per-device rate only above the allowance.
WHAT YOU GET
Each one shares the same customers, people and records as the rest. The badge shows the plan it starts on.
Help Desk & Ticketing Software
SLA-driven tickets that resolve faster and bill automatically.
STARTER PLANRMM Software: Remote Monitoring & Management
Real-time visibility across every device you manage — alerts, patches, remote access.
BUSINESS PLANBusiness Password Manager & Credentials Vault
An encrypted password vault for every client — with password health, smart views and secure share links.
ENTERPRISE PLANSubscription Billing & Recurring Payments
Recurring revenue managed end-to-end — Stripe, GoCardless, PayPal, or BACS.
PROFESSIONAL PLANAccounting & Invoicing Software
Full double-entry accounting — no external bookkeeping software needed.
PROFESSIONAL PLANClient Portal Software
Your clients self-serve tickets, invoices and approvals — under your brand.
STARTER PLANEndpoint Security: EDR, XDR & Firewall
Endpoint protection and firewall management, billed per device, for the fleet you're already monitoring.
BUSINESS PLANDark Web Monitoring for Business
Continuous credential-exposure monitoring for every domain and mailbox you protect.
ENTERPRISE PLANPrinter Monitoring & Managed Print Software
Meter readings in, toner out, invoices raised — the whole MPS contract, automated.
ENTERPRISE PLANClient Onboarding & MSP Migration Toolkit
Acquiring an MSP? Migrate their clients onto Plenix with a structured, trackable checklist.
ENTERPRISE PLANAI Automation for Tickets & Operations
AI that acts — classifies tickets, runs diagnostics, and takes approved actions.
ENTERPRISE PLANWhite-Label Branding & Custom Domains
Your logo, your colours, your domain. Plenix does not sign its work.
ENTERPRISE PLANSIEM Integration & Security Event Monitoring
Security event correlation across every connected source, with alerts that become tickets.
ENTERPRISE PLANEDR & Antivirus Management
One pane of glass over every endpoint protection platform you already run.
ENTERPRISE PLANPSA (professional services automation) runs the business side of an MSP: tickets, contracts, time and billing. RMM (remote monitoring and management) looks after client devices. Plenix Cloud provides both on one database.
Yes. The client portal lets customers raise and follow tickets, view invoices and proposals, see their devices and share documents.
Yes. White-label branding covers your logo, colours, email sender name and a custom domain.