Your clients self-serve tickets, invoices and approvals β under your brand.
A separate, branded front door for the people you serve. They raise and track tickets, pay invoices, approve proposals, see their own devices and download documents β without an account on your internal platform and without emailing you for a status update.
SUB-MODULES
Clients raise, track and comment on their own tickets instead of chasing by phone.
Outstanding invoices visible and payable, which is the fastest route to being paid.
Send a proposal and get a decision recorded, rather than an ambiguous email reply.
The client sees what you manage for them, and the documents that belong to them.
MODULE CONNECTIONS
Data flows between modules automatically β no manual exports, no copy-paste, no middleware.
Portal tickets are the same tickets you work
View module βInvoices published and paid from the portal
View module βProposal approved β deal marked won
View module βCompany-scoped document access
View module βClient sees their own managed devices
View module βPortal carries your branding, not ours
View module βREAL-WORLD WORKFLOWS
The client-facing half of service delivery, with no status-chasing email.
Request logged from the portal, attached to their company
Your team works it as a normal ticket β updates appear in the portal
CSAT submitted on resolution and stored against the ticket
Billable work invoiced and published to the portal
Paid online by card or Direct Debit, reconciled automatically