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Field Service ManagementField Service Management Software

Dispatch engineers, manage work orders, and handle preventive maintenance at scale.

Schedule field engineers with drag-and-drop dispatch, track work orders end-to-end, and automate preventive maintenance cycles — all linked to billing and ticketing.

4
Sub-modules
5
Module integrations
24
Features

SUB-MODULES

Everything inside Field Service Management.

📋

Work Orders

Full work order lifecycle from creation through sign-off and billing.

  • ✓Work order creation from ticket or standalone
  • ✓Material and labour lines
  • ✓Mobile engineer sign-off
  • ✓Photo evidence attachment
  • ✓Customer signature capture
  • ✓Work order → invoice in one click
📅

Dispatch Board

Visual schedule board with drag-and-drop engineer assignment and route view.

  • ✓Day / week / month calendar view
  • ✓Drag-and-drop rescheduling
  • ✓Engineer availability overlay
  • ✓Travel time estimation
  • ✓Mobile schedule view for engineers
  • ✓Push notification on assignment
🔄

Preventive Maintenance

Asset-linked PM schedules that auto-create work orders before failures happen.

  • ✓PM schedule by asset or time interval
  • ✓Auto-generate work order on due date
  • ✓Checklist items per PM type
  • ✓Asset service history
  • ✓PM compliance dashboard
  • ✓Overdue PM alerts
🛡️

Permits to Work

Digital PTW issuance and sign-off for compliance-sensitive work.

  • ✓Permit template library
  • ✓Risk assessment linked to permit
  • ✓Supervisor approval workflow
  • ✓Digital sign-off by engineer and client
  • ✓Permit audit trail
  • ✓Integration with compliance module

QUESTIONS

Field Service Management, answered.

What is Plenix Cloud Field Service Management?

Schedule field engineers with drag-and-drop dispatch, track work orders end-to-end, and automate preventive maintenance cycles — all linked to billing and ticketing.

What does Field Service Management include?

Field Service Management covers Work Orders, Dispatch Board, Preventive Maintenance, Permits to Work. Full work order lifecycle from creation through sign-off and billing.

Which Plenix Cloud plan includes Field Service Management?

Field Service Management is included in the Business and Enterprise plans. Every plan starts with a 30-day free trial. See the pricing page for current prices.

Does Field Service Management work with the rest of the business?

Yes. Field Service Management runs on the same database as every other Plenix Cloud module, so it shares records with Ticketing, Billing, Calendar, Compliance, Inventory without exports, imports or third-party connectors.

Field Service Management Software | Plenix Cloud