Real-time visibility across every device you manage — alerts, patches, remote access.
The full RMM stack: agent-based device monitoring, automated patch management, remote scripting, and RDP — all integrated with ticketing and AI triage so nothing slips through.
SUB-MODULES
Real-time CPU, RAM, disk, and network metrics for every managed device.
Multi-stage alert rules that auto-escalate and create tickets without human intervention.
Deploy OS and application patches with scheduling, approval, and compliance reporting.
Execute PowerShell and batch scripts across one or many devices simultaneously.
In-browser RDP sessions to any managed Windows device — no VPN needed.
Track SSL expiry across all domains and get alerts before anything lapses.
Auto-discovered topology map of every device and its relationships.
Software installed on every device — licence compliance in one view.
Monitor backup job status and get alerted when jobs fail.
Toner levels, page counts, and printer billing — fully integrated with accounting.
MODULE CONNECTIONS
Data flows between modules automatically — no manual exports, no copy-paste, no middleware.
Critical alerts → auto-ticket (P1 in 3s)
View module →Device data fed to AI diagnostic playbooks
View module →Devices linked to company records
View module →Device count drives managed-device billing
View module →Patch compliance data feeds audit evidence
View module →REAL-WORLD WORKFLOWS
From device spike to resolved ticket without manual steps.
CPU threshold breached for 60 seconds; critical alert created
P1 ticket linked to device and company; SLA timer starts
AI runs diagnostic playbook on device; posts findings to ticket
Remediation script deployed from library to resolve the issue
Engineer confirms fix; CSAT sent to client; time billed
QUESTIONS
The full RMM stack: agent-based device monitoring, automated patch management, remote scripting, and RDP — all integrated with ticketing and AI triage so nothing slips through.
Device Monitoring & RMM covers Device Monitoring, Alert Engine, Patch Management, Remote Scripting, Remote Desktop (RDP), SSL Certificates, Network Maps, Software Inventory, Backup Jobs, Printer Fleet (Enterprise). Real-time CPU, RAM, disk, and network metrics for every managed device.
Device Monitoring & RMM is included in the Business and Enterprise plans. Every plan starts with a 30-day free trial. See the pricing page for current prices.
Yes. Device Monitoring & RMM runs on the same database as every other Plenix Cloud module, so it shares records with Ticketing, AI Autonomy, CRM, Billing, Compliance without exports, imports or third-party connectors.
WHO USES DEVICE MONITORING & RMM