Plenix 2026.10.13 — Quotes for one-off purchases

CRM → Quotes is now a working page for pricing a single purchase, like a router, a PC or an install. It has numbered quotes, VAT on every line, approval in the customer portal, and one-click conversion to an invoice.

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The Plenix Team·3 October 2026·2 min read

Release 2026.10.13 adds a proper home for quick quotes. Proposals are still the full sales document. Quotes are for when a customer just wants a price for one thing.

New features

  • CRM → Quotes. Create a quote for any customer in under a minute. Search your products and services, or type a one-off item, then set the quantity, price and VAT. Subtotal, VAT and total update as you go. Save it as a draft or send it straight away.
  • Numbered quotes. Every quote gets its own number (for example Q-2026-0001). It appears in the email, in the customer portal and on the printed copy.
  • VAT on every line. Pick a rate from your Accounting tax table, or on Starter choose 20%, 5% or no VAT. Each line keeps the rate it was quoted at, so later changes to your tax rates never alter a quote the customer has already seen.
  • Customer approval in the portal. Customers open the quote on your letterhead, see the VAT breakdown, and approve with an e-signature or decline.
  • Convert to invoice. Turn an accepted quote into an invoice in one click, with the same lines, prices and VAT. It is emailed to the customer's billing contact. A quote can only be invoiced once, so double-clicks and a second tab can't bill a customer twice.
  • Quote actions. Resend, print or save as a PDF, duplicate for a repeat order, mark accepted or declined when a customer replies by phone, or upgrade a quote into a full proposal.
  • At-a-glance tracking. Cards show drafts, quotes awaiting a reply and their value, accepted quotes, quotes still to invoice, expired quotes and your win rate. Click any card to filter the list.

Improvements

  • Stock items added to a quote are reserved automatically when the customer accepts it, just like proposals.
  • Proposal and quote emails, printed copies and the portal now show VAT separately and the total including VAT.
  • The customer portal's Proposals page is now Proposals & Quotes.
  • CRM → Proposals now lists proposals only. Quotes have their own page, linked from the sidebar under CRM.

Changes

  • Quotes are available on every plan. Converting a quote to an invoice needs Accounting, which is included from the Professional plan up.