BLOG
News from the platform.
Product updates, engineering stories and where Plenix is heading — written by the team building it.
22 October 2026·The Plenix Teamrelease-notesticketingmacros
Plenix 2026.10.64 — Ticket macros
Save the steps you repeat on tickets as one-click macros: a reply or note with the ticket's details filled in, status, priority, queue and other fields, assignment, following, time and a due date. See exactly what a macro will change before it runs, run it on up to 100 tickets at once, and see which macros your team really uses.